Anne P. Massey, Vijay Khatri, Mitzi M. Montoya-Weiss. Online Services, Customer Characteristics and Usability Requirements. In 41st Hawaii International International Conference on Systems Science (HICSS-41 2008), Proceedings, 7-10 January 2008, Waikoloa, Big Island, HI, USA. pages 33, IEEE Computer Society, 2008. [doi]
@inproceedings{MasseyKM08,
title = {Online Services, Customer Characteristics and Usability Requirements},
author = {Anne P. Massey and Vijay Khatri and Mitzi M. Montoya-Weiss},
year = {2008},
doi = {10.1109/HICSS.2008.337},
url = {http://doi.ieeecomputersociety.org/10.1109/HICSS.2008.337},
researchr = {https://researchr.org/publication/MasseyKM08},
cites = {0},
citedby = {0},
pages = {33},
booktitle = {41st Hawaii International International Conference on Systems Science (HICSS-41 2008), Proceedings, 7-10 January 2008, Waikoloa, Big Island, HI, USA},
publisher = {IEEE Computer Society},
}