Dimitriy V. Masterov, Uwe F. Mayer, Steven Tadelis. Canary in the e-Commerce Coal Mine: Detecting and Predicting Poor Experiences Using Buyer-to-Seller Messages. In Tim Roughgarden, Michal Feldman, Michael Schwarz, editors, Proceedings of the Sixteenth ACM Conference on Economics and Computation, EC '15, Portland, OR, USA, June 15-19, 2015. pages 81-93, ACM, 2015. [doi]
Abstract is missing.