Online Call Scene Segmentation of Contact Center Dialogues based on Role Aware Hierarchical LSTM-RNNs - researchr publication authors

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Ryo Masumura, Setsuo Yamada, Tomohiro Tanaka, Atsushi Ando, Hosana Kamiyama, Yushi Aono. Online Call Scene Segmentation of Contact Center Dialogues based on Role Aware Hierarchical LSTM-RNNs. In Asia-Pacific Signal and Information Processing Association Annual Summit and Conference, APSIPA ASC 2018, Honolulu, HI, USA, November 12-15, 2018. pages 811-815, IEEE, 2018. [doi]

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