Ryo Masumura, Setsuo Yamada, Tomohiro Tanaka, Atsushi Ando, Hosana Kamiyama, Yushi Aono. Online Call Scene Segmentation of Contact Center Dialogues based on Role Aware Hierarchical LSTM-RNNs. In Asia-Pacific Signal and Information Processing Association Annual Summit and Conference, APSIPA ASC 2018, Honolulu, HI, USA, November 12-15, 2018. pages 811-815, IEEE, 2018. [doi]
@inproceedings{MasumuraYTAKA18,
title = {Online Call Scene Segmentation of Contact Center Dialogues based on Role Aware Hierarchical LSTM-RNNs},
author = {Ryo Masumura and Setsuo Yamada and Tomohiro Tanaka and Atsushi Ando and Hosana Kamiyama and Yushi Aono},
year = {2018},
doi = {10.23919/APSIPA.2018.8659521},
url = {https://doi.org/10.23919/APSIPA.2018.8659521},
researchr = {https://researchr.org/publication/MasumuraYTAKA18},
cites = {0},
citedby = {0},
pages = {811-815},
booktitle = {Asia-Pacific Signal and Information Processing Association Annual Summit and Conference, APSIPA ASC 2018, Honolulu, HI, USA, November 12-15, 2018},
publisher = {IEEE},
isbn = {978-9-8814-7685-2},
}