User Comments in Social Media Firestorms: A Mixed-Method Study of Purpose, Tone, and Motivation

Sabine Matook, Alan R. Dennis, Yazhu Maggie Wang. User Comments in Social Media Firestorms: A Mixed-Method Study of Purpose, Tone, and Motivation. J. of Management Information Systems, 39(3):673-705, 2022. [doi]

Abstract

Abstract is missing.