Osmo Mattila, Tuure Tuunanen, Jani Holopainen, Petri Parvinen. Scaling Consultative Selling with Virtual Reality: Design and Evaluation of Digitally Enhanced Services. In Gerhard Satzger, Lia Patrício, Mohamed Zaki, Niklas Kühl, Peter Hottum, editors, Exploring Service Science - 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings. Volume 331 of Lecture Notes in Business Information Processing, pages 385-398, Springer, 2018. [doi]
@inproceedings{MattilaTHP18, title = {Scaling Consultative Selling with Virtual Reality: Design and Evaluation of Digitally Enhanced Services}, author = {Osmo Mattila and Tuure Tuunanen and Jani Holopainen and Petri Parvinen}, year = {2018}, doi = {10.1007/978-3-030-00713-3_29}, url = {https://doi.org/10.1007/978-3-030-00713-3_29}, researchr = {https://researchr.org/publication/MattilaTHP18}, cites = {0}, citedby = {0}, pages = {385-398}, booktitle = {Exploring Service Science - 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings}, editor = {Gerhard Satzger and Lia Patrício and Mohamed Zaki and Niklas Kühl and Peter Hottum}, volume = {331}, series = {Lecture Notes in Business Information Processing}, publisher = {Springer}, isbn = {978-3-030-00713-3}, }