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The Impact of Datafication on Service Systems

Roger S. Maull, Philip Godsiff, C. E. A. Mulligan. The Impact of Datafication on Service Systems. In 47th Hawaii International Conference on System Sciences, HICSS 2014, Waikoloa, HI, USA, January 6-9, 2014. pages 1193-1201, IEEE, 2014. [doi]

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