Evaluation of Dispatcher Requirements on Automated Customer Feedback in Public Transport

Cindy Mayas, Stephan Hörold, Anselmo Stelzer, Frank Englert, Heidi Krömker. Evaluation of Dispatcher Requirements on Automated Customer Feedback in Public Transport. In Julio Abascal, Simone D. J. Barbosa, Mirko Fetter, Tom Gross, Philippe A. Palanque, Marco Winckler, editors, Human-Computer Interaction - INTERACT 2015 - 15th IFIP TC 13 International Conference, Bamberg, Germany, September 14-18, 2015, Proceedings, Part IV. Volume 9299 of Lecture Notes in Computer Science, pages 537-541, Springer, 2015. [doi]

@inproceedings{MayasHSEK15,
  title = {Evaluation of Dispatcher Requirements on Automated Customer Feedback in Public Transport},
  author = {Cindy Mayas and Stephan Hörold and Anselmo Stelzer and Frank Englert and Heidi Krömker},
  year = {2015},
  doi = {10.1007/978-3-319-22723-8_56},
  url = {http://dx.doi.org/10.1007/978-3-319-22723-8_56},
  researchr = {https://researchr.org/publication/MayasHSEK15},
  cites = {0},
  citedby = {0},
  pages = {537-541},
  booktitle = {Human-Computer Interaction - INTERACT 2015 - 15th IFIP TC 13 International Conference, Bamberg, Germany, September 14-18, 2015, Proceedings, Part IV},
  editor = {Julio Abascal and  Simone D. J. Barbosa and Mirko Fetter and Tom Gross and Philippe A. Palanque and Marco Winckler},
  volume = {9299},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-319-22722-1},
}