Evaluation of Dispatcher Requirements on Automated Customer Feedback in Public Transport

Cindy Mayas, Stephan Hörold, Anselmo Stelzer, Frank Englert, Heidi Krömker. Evaluation of Dispatcher Requirements on Automated Customer Feedback in Public Transport. In Julio Abascal, Simone D. J. Barbosa, Mirko Fetter, Tom Gross, Philippe A. Palanque, Marco Winckler, editors, Human-Computer Interaction - INTERACT 2015 - 15th IFIP TC 13 International Conference, Bamberg, Germany, September 14-18, 2015, Proceedings, Part IV. Volume 9299 of Lecture Notes in Computer Science, pages 537-541, Springer, 2015. [doi]

Abstract

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