Prathamesh Mayekar, Veerendra-Kumar Rai, Abhinay Puvvala, Harrick Mayank Vin. Is Prevention Always Better? A Case of IT Service Management. In Ting-Peng Liang, Shin-Yuan Hung, Patrick Y. K. Chau, She-I Chang, editors, 20th Pacific Asia Conference on Information Systems, PACIS 2016, Chiayi, Taiwan, June 27 - July 1, 2016. pages 42, 2016. [doi]
Abstract is missing.