Jörg Hans Mayer, Berkay Ulusoy, Markus Esswein, Reiner Quick. Receiving a Triple "E" Rating - Measuring IS Success by Balancing Efficiency, Effectiveness, and Experience Criteria. In Joe S. Valacich, Anitesh Barua, Ryan Wright, Atreyi Kankanhalli, Xitong Li, Shaila Miranda, editors, Proceedings of the 42nd International Conference on Information Systems, ICIS 2021, Building Sustainability and Resilience with IS: A Call for Action, Austin, TX, USA, December 12-15, 2021. Association for Information Systems, 2021. [doi]
Abstract is missing.