A global investigation of key turning points in business process maturity

Kevin McCormack, Jurgen Willems, Joachim Van den Bergh, Dirk Deschoolmeester, Peter Willaert, Mojca Indihar Stemberger, Rok Skrinjar, Peter Trkman, Marcelo Bronzo Ladeira, Marcos Paulo Valadares de Oliveira, Vesna Bosilj-Vuksic, Nikola Vlahovic. A global investigation of key turning points in business process maturity. Business Proc. Manag. Journal, 15(5):792-815, 2009. [doi]

@article{McCormackWBDWSSTLOBV09,
  title = {A global investigation of key turning points in business process maturity},
  author = {Kevin McCormack and Jurgen Willems and Joachim Van den Bergh and Dirk Deschoolmeester and Peter Willaert and Mojca Indihar Stemberger and Rok Skrinjar and Peter Trkman and Marcelo Bronzo Ladeira and Marcos Paulo Valadares de Oliveira and Vesna Bosilj-Vuksic and Nikola Vlahovic},
  year = {2009},
  doi = {10.1108/14637150910987946},
  url = {http://dx.doi.org/10.1108/14637150910987946},
  researchr = {https://researchr.org/publication/McCormackWBDWSSTLOBV09},
  cites = {0},
  citedby = {0},
  journal = {Business Proc. Manag. Journal},
  volume = {15},
  number = {5},
  pages = {792-815},
}