Kathleen F. McCoy. Correcting misconceptions: What to say when the user is mistaken. In Raoul N. Smith, Richard W. Pew, Ann Janda, editors, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 1983, Boston, Massachusetts, USA, December 12-15, 1983. pages 197-201, ACM, 1983. [doi]
Abstract is missing.