Chase McCoy, Howard Rosenbaum. Uncovering unintended and shadow practices of users of decision support system dashboards in higher education institutions. JASIS, 70(4):370-384, 2019. [doi]
@article{McCoyR19,
title = {Uncovering unintended and shadow practices of users of decision support system dashboards in higher education institutions},
author = {Chase McCoy and Howard Rosenbaum},
year = {2019},
doi = {10.1002/asi.24131},
url = {https://doi.org/10.1002/asi.24131},
researchr = {https://researchr.org/publication/McCoyR19},
cites = {0},
citedby = {0},
journal = {JASIS},
volume = {70},
number = {4},
pages = {370-384},
}