Paul McInerney, Christian Pantel, Karl Melder. Managing usability defects from identification to closure. In Marilyn M. Tremaine, editor, CHI '01 Extended Abstracts on Human Factors in Computing Systems, CHI Extended Abstracts '01, Seattle, Washington, USA, March 31 - April 5, 2001. pages 497-498, ACM, 2001. [doi]
Abstract is missing.