Creating IT Shared Services

James D. McKeen, Heather A. Smith. Creating IT Shared Services. CAIS, 29:34, 2011. [doi]

@article{McKeenS11,
  title = {Creating IT Shared Services},
  author = {James D. McKeen and Heather A. Smith},
  year = {2011},
  url = {http://aisel.aisnet.org/cais/vol29/iss1/34},
  researchr = {https://researchr.org/publication/McKeenS11},
  cites = {0},
  citedby = {0},
  journal = {CAIS},
  volume = {29},
  pages = {34},
}