Distrust and trust in B2C e-commerce: do they differ?

D. Harrison McKnight, Vivek Choudhury. Distrust and trust in B2C e-commerce: do they differ?. In Mark S. Fox, Bruce Spencer, editors, Proceedings of the 8th International Conference on Electronic Commerce: The new e-commerce - Innovations for Conquering Current Barriers, Obstacles and Limitations to Conducting Successful Business on the Internet, 2006, Fredericton, New Brunswick, Canad. Volume 156 of ACM International Conference Proceeding Series, pages 482-491, ACM, 2006. [doi]

Abstract

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