Sean M. McNee, John Riedl, Joseph A. Konstan. Being accurate is not enough: how accuracy metrics have hurt recommender systems. In Gary M. Olson, Robin Jeffries, editors, Extended Abstracts Proceedings of the 2006 Conference on Human Factors in Computing Systems, CHI 2006, Montréal, Québec, Canada, April 22-27, 2006. pages 1097-1101, ACM, 2006. [doi]
Abstract is missing.