Kaouther Mehdouani, Nesrine Missaoui, Sonia Ayachi Ghannouchi. An approach for Business Process Improvement Based on Simulation Technique. In Maria Manuela Cruz-Cunha, Ricardo Martinho, Rui Rijo, Emanuel Peres, Dulce Domingos, editors, CENTERIS 2019 - International Conference on ENTERprise Information Systems / ProjMAN 2019 - International Conference on Project MANagement / HCist 2019 - International Conference on Health and Social Care Information Systems and Technologies 2019, Sousse, Tunisia. Volume 164 of Procedia Computer Science, pages 225-232, Elsevier, 2019. [doi]
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