Claudio L. Meirelles, Marcia de Terra Silva, José Benedito Sacomano. Quality of Service in Small and Medium Enterprises. In Shigeki Umeda, Masaru Nakano, Hajime Mizuyama, Hironori Hibino, Dimitris Kiritsis, Gregor von Cieminski, editors, Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth - IFIP WG 5.7 International Conference, APMS 2015, Tokyo, Japan, September 7-9, 2015, Proceedings, Part II. Volume 460 of IFIP Advances in Information and Communication Technology, pages 628-636, Springer, 2015. [doi]
@inproceedings{MeirellesSS15,
title = {Quality of Service in Small and Medium Enterprises},
author = {Claudio L. Meirelles and Marcia de Terra Silva and José Benedito Sacomano},
year = {2015},
doi = {10.1007/978-3-319-22759-7_72},
url = {http://dx.doi.org/10.1007/978-3-319-22759-7_72},
researchr = {https://researchr.org/publication/MeirellesSS15},
cites = {0},
citedby = {0},
pages = {628-636},
booktitle = {Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth - IFIP WG 5.7 International Conference, APMS 2015, Tokyo, Japan, September 7-9, 2015, Proceedings, Part II},
editor = {Shigeki Umeda and Masaru Nakano and Hajime Mizuyama and Hironori Hibino and Dimitris Kiritsis and Gregor von Cieminski},
volume = {460},
series = {IFIP Advances in Information and Communication Technology},
publisher = {Springer},
isbn = {978-3-319-22758-0},
}