Carlos Mendes, Miguel Mira da Silva. Implementing a Request Fulfillment Process. In Mehdi Snene, Jolita Ralyté, Jean-Henry Morin, editors, Exploring Services Science - Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers. Volume 82 of Lecture Notes in Business Information Processing, pages 113-126, Springer, 2011. [doi]
@inproceedings{MendesS11, title = {Implementing a Request Fulfillment Process}, author = {Carlos Mendes and Miguel Mira da Silva}, year = {2011}, doi = {10.1007/978-3-642-21547-6_9}, url = {http://dx.doi.org/10.1007/978-3-642-21547-6_9}, researchr = {https://researchr.org/publication/MendesS11}, cites = {0}, citedby = {0}, pages = {113-126}, booktitle = {Exploring Services Science - Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers}, editor = {Mehdi Snene and Jolita Ralyté and Jean-Henry Morin}, volume = {82}, series = {Lecture Notes in Business Information Processing}, publisher = {Springer}, isbn = {978-3-642-21546-9}, }