Zhaoli Meng, Meiyun Zuo, Yanhui Chen. Which Instant Messaging System Should I Choose: A Conceptual Model. In 2008 International Conference on Multimedia and Ubiquitous Engineering (MUE 2008), 24-26 April 2008, Busan, Korea. pages 398-401, IEEE Computer Society, 2008. [doi]
Abstract is missing.