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Customer Experience: A Design Approach and Supporting Platform

Maura Mengoni, Emanuele Frontoni, Luca Giraldi, Silvia Ceccacci, Roberto Pierdicca, Marina Paolanti. Customer Experience: A Design Approach and Supporting Platform. In Luis M. Camarinha-Matos, Hamideh Afsarmanesh, Rosanna Fornasiero, editors, Collaboration in a Data-Rich World - 18th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2017, Vicenza, Italy, September 18-20, 2017, Proceedings. Volume 506 of IFIP Advances in Information and Communication Technology, pages 287-298, Springer, 2017. [doi]

Authors

Maura Mengoni

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Emanuele Frontoni

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Luca Giraldi

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Silvia Ceccacci

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Roberto Pierdicca

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Marina Paolanti

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