Using structural equation modeling to analyze patient value, satisfaction, and loyalty: a case study of healthcare in China

Rui Miao, Hui Zhang, Qi Wu, Jie Zhang 0041, Zhibin Jiang. Using structural equation modeling to analyze patient value, satisfaction, and loyalty: a case study of healthcare in China. Int. J. Prod. Res., 58(2):577-596, 2020. [doi]

@article{MiaoZWZJ20,
  title = {Using structural equation modeling to analyze patient value, satisfaction, and loyalty: a case study of healthcare in China},
  author = {Rui Miao and Hui Zhang and Qi Wu and Jie Zhang 0041 and Zhibin Jiang},
  year = {2020},
  doi = {10.1080/00207543.2019.1598595},
  url = {https://doi.org/10.1080/00207543.2019.1598595},
  researchr = {https://researchr.org/publication/MiaoZWZJ20},
  cites = {0},
  citedby = {0},
  journal = {Int. J. Prod. Res.},
  volume = {58},
  number = {2},
  pages = {577-596},
}