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Towards a method of identifying the causes of poor user experience on websites

Robert S. K. Miles, Julie Greensmith, Holger Schnädelbach, Jonathan M. Garibaldi. Towards a method of identifying the causes of poor user experience on websites. In 13th UK Workshop on Computational Intelligence, UKCI 2013, Guildford, United Kingdom, September 9-11, 2013. pages 258-265, IEEE, 2013. [doi]

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Robert S. K. Miles

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Julie Greensmith

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Holger Schnädelbach

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Jonathan M. Garibaldi

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