Nicola Millard, Linda Hole, Simon Crowle. From Command to Control: interface design for customer handling systems. In Steve Howard, Judy Hammond, Gitte Lindgaard, editors, Human-Computer Interaction, INTERACT 97, IFIP TC13 Interantional Conference on Human-Computer Interaction, 14th-18th July 1997, Sydney, Australia. Volume 96 of IFIP Conference Proceedings, pages 294-300, Chapman & Hall, 1997.
@inproceedings{MillardHC97,
title = {From Command to Control: interface design for customer handling systems},
author = {Nicola Millard and Linda Hole and Simon Crowle},
year = {1997},
tags = {control systems, design},
researchr = {https://researchr.org/publication/MillardHC97},
cites = {0},
citedby = {0},
pages = {294-300},
booktitle = {Human-Computer Interaction, INTERACT 97, IFIP TC13 Interantional Conference on Human-Computer Interaction, 14th-18th July 1997, Sydney, Australia},
editor = {Steve Howard and Judy Hammond and Gitte Lindgaard},
volume = {96},
series = {IFIP Conference Proceedings},
publisher = {Chapman & Hall},
isbn = {0-412-80950-8},
}