Carol Bergfeld Mills, Kevin F. Bury, Teresa L. Roberts, Bruce Tognazzini, Anna M. Wichansky, Paul Reed. Usability testing in the real world. In Marilyn M. Mantei, Peter Orbeton, editors, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 1886, Boston, Massachusetts, USA, April 13-17, 1986. pages 212-215, ACM, 1986. [doi]
Abstract is missing.