Shailey Minocha, Lisa Dawson, Ann Blandford, Dave Roberts. The Customer s Perspective Sociological Accounts of E-Commerce Encounters. In Proceedings of the IADIS International Conference WWW/Internet 2003, ICWI 2003, Algarve, Portugal, November 5-8, 2003. pages 69-76, IADIS, 2003.
Abstract is missing.