Is RPA Causing Process Knowledge Loss? Insights from RPA Experts

Ishadi Mirispelakotuwa, Rehan Syed, Moe Thandar Wynn. Is RPA Causing Process Knowledge Loss? Insights from RPA Experts. In Julius Köpke, Orlenys López-Pintado, Ralf Plattfaut, Jana-Rebecca Rehse, Katarzyna Gdowska, Fernanda Gonzalez-Lopez, Jorge Munoz-Gama, Koen Smit, Jan Martijn E. M. van der Werf, editors, Business Process Management: Blockchain, Robotic Process Automation and Educators Forum - BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, The Netherlands, September 11-15, 2023, Proceedings. Volume 491 of Lecture Notes in Business Information Processing, pages 73-88, Springer, 2023. [doi]

@inproceedings{Mirispelakotuwa23,
  title = {Is RPA Causing Process Knowledge Loss? Insights from RPA Experts},
  author = {Ishadi Mirispelakotuwa and Rehan Syed and Moe Thandar Wynn},
  year = {2023},
  doi = {10.1007/978-3-031-43433-4_5},
  url = {https://doi.org/10.1007/978-3-031-43433-4_5},
  researchr = {https://researchr.org/publication/Mirispelakotuwa23},
  cites = {0},
  citedby = {0},
  pages = {73-88},
  booktitle = {Business Process Management: Blockchain, Robotic Process Automation and Educators Forum - BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, The Netherlands, September 11-15, 2023, Proceedings},
  editor = {Julius Köpke and Orlenys López-Pintado and Ralf Plattfaut and Jana-Rebecca Rehse and Katarzyna Gdowska and Fernanda Gonzalez-Lopez and Jorge Munoz-Gama and Koen Smit and Jan Martijn E. M. van der Werf},
  volume = {491},
  series = {Lecture Notes in Business Information Processing},
  publisher = {Springer},
  isbn = {978-3-031-43433-4},
}