Ishadi Mirispelakotuwa, Rehan Syed, Moe Thandar Wynn. Is RPA Causing Process Knowledge Loss? Insights from RPA Experts. In Julius Köpke, Orlenys López-Pintado, Ralf Plattfaut, Jana-Rebecca Rehse, Katarzyna Gdowska, Fernanda Gonzalez-Lopez, Jorge Munoz-Gama, Koen Smit, Jan Martijn E. M. van der Werf, editors, Business Process Management: Blockchain, Robotic Process Automation and Educators Forum - BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, The Netherlands, September 11-15, 2023, Proceedings. Volume 491 of Lecture Notes in Business Information Processing, pages 73-88, Springer, 2023. [doi]
Abstract is missing.