Alok Mishra, Deepti Mishra, Ibrahim Akman. Information System Process Improvement: A Managerial Perspective and Proposal of a General Framework. In Peter Kokol, editor, Proceedings of the IASTED International Conference on Software Engineering, February 14-16, 2006, Innsbruck, Austria. pages 311-316, IASTED/ACTA Press, 2006.
Abstract is missing.