Amitava Mitra, Cigdem Basfirinci. Competitive Assessment of Quality Attributes of a Service Provider. JoSSR, 10(2):189-232, 2018. [doi]
@article{MitraB18-2,
title = {Competitive Assessment of Quality Attributes of a Service Provider},
author = {Amitava Mitra and Cigdem Basfirinci},
year = {2018},
doi = {10.1007/s12927-018-0007-9},
url = {https://doi.org/10.1007/s12927-018-0007-9},
researchr = {https://researchr.org/publication/MitraB18-2},
cites = {0},
citedby = {0},
journal = {JoSSR},
volume = {10},
number = {2},
pages = {189-232},
}