A Method for Supporting Customer Model Construction: Using a Topic Model for Public Service Design

Satoshi Mizoguchi, Takatoshi Ishii, Yutaro Nemoto, Maiko Kaneda, Atsuko Bando, Toshiyuki Nakamura, Yoshiki Shimomura. A Method for Supporting Customer Model Construction: Using a Topic Model for Public Service Design. In Yuriko Sawatani, James C. Spohrer, Stephen K. Kwan, Takeshi Takenaka, editors, Serviceology for Smart Service System, Selected papers of the 3rd International Conference of Serviceology, ICServ 2015, San Jose, CA, USA, 7-9 July 2015. pages 19-25, Springer, 2015. [doi]

@inproceedings{MizoguchiINKBNS15,
  title = {A Method for Supporting Customer Model Construction: Using a Topic Model for Public Service Design},
  author = {Satoshi Mizoguchi and Takatoshi Ishii and Yutaro Nemoto and Maiko Kaneda and Atsuko Bando and Toshiyuki Nakamura and Yoshiki Shimomura},
  year = {2015},
  doi = {10.1007/978-4-431-56074-6_3},
  url = {https://doi.org/10.1007/978-4-431-56074-6_3},
  researchr = {https://researchr.org/publication/MizoguchiINKBNS15},
  cites = {0},
  citedby = {0},
  pages = {19-25},
  booktitle = {Serviceology for Smart Service System, Selected papers of the 3rd International Conference of Serviceology, ICServ 2015, San Jose, CA, USA, 7-9 July 2015},
  editor = {Yuriko Sawatani and James C. Spohrer and Stephen K. Kwan and Takeshi Takenaka},
  publisher = {Springer},
  isbn = {978-4-431-56074-6},
}