Sifiso Mlilo, Andrew Thatcher. Mental Models: Have Users Mental Models of Web Search Engines Improved in the Last Ten Years?. In Don Harris, editor, Engineering Psychology and Cognitive Ergonomics - 9th International Conference, EPCE 2011, Held as Part of HCI International 2011, Orlando, FL, USA, July 9-14, 2011. Proceedings. Volume 6781 of Lecture Notes in Computer Science, pages 243-253, Springer, 2011. [doi]
@inproceedings{MliloT11, title = {Mental Models: Have Users Mental Models of Web Search Engines Improved in the Last Ten Years?}, author = {Sifiso Mlilo and Andrew Thatcher}, year = {2011}, doi = {10.1007/978-3-642-21741-8_27}, url = {http://dx.doi.org/10.1007/978-3-642-21741-8_27}, tags = {search}, researchr = {https://researchr.org/publication/MliloT11}, cites = {0}, citedby = {0}, pages = {243-253}, booktitle = {Engineering Psychology and Cognitive Ergonomics - 9th International Conference, EPCE 2011, Held as Part of HCI International 2011, Orlando, FL, USA, July 9-14, 2011. Proceedings}, editor = {Don Harris}, volume = {6781}, series = {Lecture Notes in Computer Science}, publisher = {Springer}, isbn = {978-3-642-21740-1}, }