Mental Models: Have Users Mental Models of Web Search Engines Improved in the Last Ten Years?

Sifiso Mlilo, Andrew Thatcher. Mental Models: Have Users Mental Models of Web Search Engines Improved in the Last Ten Years?. In Don Harris, editor, Engineering Psychology and Cognitive Ergonomics - 9th International Conference, EPCE 2011, Held as Part of HCI International 2011, Orlando, FL, USA, July 9-14, 2011. Proceedings. Volume 6781 of Lecture Notes in Computer Science, pages 243-253, Springer, 2011. [doi]

@inproceedings{MliloT11,
  title = {Mental Models: Have Users  Mental Models of Web Search Engines Improved in the Last Ten Years?},
  author = {Sifiso Mlilo and Andrew Thatcher},
  year = {2011},
  doi = {10.1007/978-3-642-21741-8_27},
  url = {http://dx.doi.org/10.1007/978-3-642-21741-8_27},
  tags = {search},
  researchr = {https://researchr.org/publication/MliloT11},
  cites = {0},
  citedby = {0},
  pages = {243-253},
  booktitle = {Engineering Psychology and Cognitive Ergonomics - 9th International Conference, EPCE 2011, Held as Part of HCI International 2011, Orlando, FL, USA, July 9-14, 2011. Proceedings},
  editor = {Don Harris},
  volume = {6781},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-642-21740-1},
}