A. S. Mncube, Nita Sukdeo, Sambil Charles Mukwakungu, Charles Mbohwa. Enhancing Service Quality: A Total Quality Management Approach in a South African Company. In IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2023, Singapore, December 18-21, 2023. pages 1768-1772, IEEE, 2023. [doi]
Abstract is missing.