Wendy W. Moe, David A. Schweidel. Online Product Opinions: Incidence, Evaluation, and Evolution. Marketing Science, 31(3):372-386, 2012. [doi]
@article{MoeS12, title = {Online Product Opinions: Incidence, Evaluation, and Evolution}, author = {Wendy W. Moe and David A. Schweidel}, year = {2012}, doi = {10.1287/mksc.1110.0662}, url = {http://dx.doi.org/10.1287/mksc.1110.0662}, researchr = {https://researchr.org/publication/MoeS12}, cites = {0}, citedby = {0}, journal = {Marketing Science}, volume = {31}, number = {3}, pages = {372-386}, }