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Knowledge Transfer in Distributed Software Support with a Traceability Framework

Kannan Mohan, Balasubramaniam Ramesh, Lan Cao. Knowledge Transfer in Distributed Software Support with a Traceability Framework. In Martin Santana, Jerry N. Luftman, Ajay S. Vinze, editors, Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, AMCIS 2010, Lima, Peru, August 12-15, 2010. pages 200, Association for Information Systems, 2010. [doi]

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