Building a community of practice at the help desk

Debbie Mojta. Building a community of practice at the help desk. In SIGUCCS. pages 204-205, 2002. [doi]

@inproceedings{Mojta02,
  title = {Building a community of practice at the help desk},
  author = {Debbie Mojta},
  year = {2002},
  doi = {10.1145/588646.588694},
  url = {http://doi.acm.org/10.1145/588646.588694},
  researchr = {https://researchr.org/publication/Mojta02},
  cites = {0},
  citedby = {0},
  pages = {204-205},
  booktitle = {SIGUCCS},
}