Gregory Moody, Dennis F. Galletta, Paul Benjamin Lowry. When trust and distrust collide online: The engenderment and role of consumer ambivalence in online consumer behavior. Electronic Commerce Research and Applications, 13(4):266-282, 2014. [doi]
@article{MoodyGL14,
title = {When trust and distrust collide online: The engenderment and role of consumer ambivalence in online consumer behavior},
author = {Gregory Moody and Dennis F. Galletta and Paul Benjamin Lowry},
year = {2014},
doi = {10.1016/j.elerap.2014.05.001},
url = {http://dx.doi.org/10.1016/j.elerap.2014.05.001},
researchr = {https://researchr.org/publication/MoodyGL14},
cites = {0},
citedby = {0},
journal = {Electronic Commerce Research and Applications},
volume = {13},
number = {4},
pages = {266-282},
}