Virtual Reality, Augmented Reality and Metaverse: Customer Experience Approach and User Experience Evaluation Methods. Literature Review

Jenny Morales, Héctor Cornide-Reyes, Pedro O. Rossel, Paula Sáez, Fabián Silva-Aravena. Virtual Reality, Augmented Reality and Metaverse: Customer Experience Approach and User Experience Evaluation Methods. Literature Review. In Adela Coman, Simona Vasilache, editors, Social Computing and Social Media - 15th International Conference, SCSM 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, Proceedings, Part I. Volume 14025 of Lecture Notes in Computer Science, pages 554-566, Springer, 2023. [doi]

Authors

Jenny Morales

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Héctor Cornide-Reyes

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Pedro O. Rossel

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Paula Sáez

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Fabián Silva-Aravena

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