Virtual Reality, Augmented Reality and Metaverse: Customer Experience Approach and User Experience Evaluation Methods. Literature Review

Jenny Morales, Héctor Cornide-Reyes, Pedro O. Rossel, Paula Sáez, Fabián Silva-Aravena. Virtual Reality, Augmented Reality and Metaverse: Customer Experience Approach and User Experience Evaluation Methods. Literature Review. In Adela Coman, Simona Vasilache, editors, Social Computing and Social Media - 15th International Conference, SCSM 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, Proceedings, Part I. Volume 14025 of Lecture Notes in Computer Science, pages 554-566, Springer, 2023. [doi]

@inproceedings{MoralesCRSS23,
  title = {Virtual Reality, Augmented Reality and Metaverse: Customer Experience Approach and User Experience Evaluation Methods. Literature Review},
  author = {Jenny Morales and Héctor Cornide-Reyes and Pedro O. Rossel and Paula Sáez and Fabián Silva-Aravena},
  year = {2023},
  doi = {10.1007/978-3-031-35915-6_40},
  url = {https://doi.org/10.1007/978-3-031-35915-6_40},
  researchr = {https://researchr.org/publication/MoralesCRSS23},
  cites = {0},
  citedby = {0},
  pages = {554-566},
  booktitle = {Social Computing and Social Media - 15th International Conference, SCSM 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, Proceedings, Part I},
  editor = {Adela Coman and Simona Vasilache},
  volume = {14025},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-031-35915-6},
}