M. S. Morcos, M. J. D. Henshaw. A systems approach for balancing internal company capability and external client demand for integrated product-service solutions. In 2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics, SOLI 2009, Chicago, IL, USA, July 22-24, 2009. pages 32-36, IEEE, 2009. [doi]
Abstract is missing.