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Analytics Applied to the Study of Reputational Risk through the Analysis of Social Networks (Twitter) for the El Dorado Airport in the City of Bogotá (Colombia)

Luis G. Moreno-Sandoval, Liliana María Pantoja Rojas. Analytics Applied to the Study of Reputational Risk through the Analysis of Social Networks (Twitter) for the El Dorado Airport in the City of Bogotá (Colombia). In Joaquim Filipe, Michal Smialek, Alexander Brodsky 0001, Slimane Hammoudi, editors, Proceedings of the 21st International Conference on Enterprise Information Systems, ICEIS 2019, Heraklion, Crete, Greece, May 3-5, 2019, Volume 1. pages 488-495, SciTePress, 2019. [doi]

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