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Workarounds in the Shadow System: An Ethnographic Study of Requirements for Documentation and Cooperation in a Clinical Advisory Center

Frauke Mörike, Hannah Lucia Spiehl, Markus A. Feufel. Workarounds in the Shadow System: An Ethnographic Study of Requirements for Documentation and Cooperation in a Clinical Advisory Center. Human Factors, 66(3):636-646, March 2024. [doi]

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