Meredith Ringel Morris, Jaime Teevan, Katrina Panovich. What do people ask their social networks, and why?: a survey study of status message q&a behavior. In Elizabeth D. Mynatt, Don Schoner, Geraldine Fitzpatrick, Scott E. Hudson, W. Keith Edwards, Tom Rodden, editors, Proceedings of the 28th International Conference on Human Factors in ComputingSystems, CHI 2010, Atlanta, Georgia, USA, April 10-15, 2010. pages 1739-1748, ACM, 2010. [doi]
Abstract is missing.