Usability assessment of text-to-speech synthesis for additional detail in an automated telephone banking system - researchr publication authors

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Hazel Morton, Nancie Gunson, Diarmid Marshall, Fergus R. McInnes, Andrea Ayres, Mervyn A. Jack. Usability assessment of text-to-speech synthesis for additional detail in an automated telephone banking system. Computer Speech & Language, 25(2):341-362, 2011. [doi]

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