Hazel Morton, Nancie Gunson, Diarmid Marshall, Fergus R. McInnes, Andrea Ayres, Mervyn A. Jack. Usability assessment of text-to-speech synthesis for additional detail in an automated telephone banking system. Computer Speech & Language, 25(2):341-362, 2011. [doi]
@article{MortonGMMAJ11,
title = {Usability assessment of text-to-speech synthesis for additional detail in an automated telephone banking system},
author = {Hazel Morton and Nancie Gunson and Diarmid Marshall and Fergus R. McInnes and Andrea Ayres and Mervyn A. Jack},
year = {2011},
doi = {10.1016/j.csl.2010.05.008},
url = {http://dx.doi.org/10.1016/j.csl.2010.05.008},
researchr = {https://researchr.org/publication/MortonGMMAJ11},
cites = {0},
citedby = {0},
journal = {Computer Speech & Language},
volume = {25},
number = {2},
pages = {341-362},
}