Vishal Mour, Sreya Dey, Shipra Jain, Rahul Lodhe. Feature Store for Enhanced Explainability in Support Ticket Classification. In Xiaodan Zhu, Min Zhang, Yu Hong, Ruifang He, editors, Natural Language Processing and Chinese Computing - 9th CCF International Conference, NLPCC 2020, Zhengzhou, China, October 14-18, 2020, Proceedings, Part II. Volume 12431 of Lecture Notes in Computer Science, pages 467-478, Springer, 2020. [doi]
@inproceedings{MourDJL20,
title = {Feature Store for Enhanced Explainability in Support Ticket Classification},
author = {Vishal Mour and Sreya Dey and Shipra Jain and Rahul Lodhe},
year = {2020},
doi = {10.1007/978-3-030-60457-8_38},
url = {https://doi.org/10.1007/978-3-030-60457-8_38},
researchr = {https://researchr.org/publication/MourDJL20},
cites = {0},
citedby = {0},
pages = {467-478},
booktitle = {Natural Language Processing and Chinese Computing - 9th CCF International Conference, NLPCC 2020, Zhengzhou, China, October 14-18, 2020, Proceedings, Part II},
editor = {Xiaodan Zhu and Min Zhang and Yu Hong and Ruifang He},
volume = {12431},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-030-60457-8},
}