The Effect of Online Q&As and Product Reviews on Product Performance Metrics: Amazon.com as a Case Study

Reza Mousavi, Bidyut Hazarika, Kuanchin Chen, Muhammad Razi. The Effect of Online Q&As and Product Reviews on Product Performance Metrics: Amazon.com as a Case Study. JIKM, 20(1):2150005, March 2021. [doi]

@article{MousaviHCR21,
  title = {The Effect of Online Q&As and Product Reviews on Product Performance Metrics: Amazon.com as a Case Study},
  author = {Reza Mousavi and Bidyut Hazarika and Kuanchin Chen and Muhammad Razi},
  year = {2021},
  month = {March},
  doi = {10.1142/s0219649221500052},
  url = {https://doi.org/10.1142/s0219649221500052},
  researchr = {https://researchr.org/publication/MousaviHCR21},
  cites = {0},
  citedby = {0},
  journal = {JIKM},
  volume = {20},
  number = {1},
  pages = {2150005},
}