The Effect of Online Q&As and Product Reviews on Product Performance Metrics: Amazon.com as a Case Study

Reza Mousavi, Bidyut Hazarika, Kuanchin Chen, Muhammad Razi. The Effect of Online Q&As and Product Reviews on Product Performance Metrics: Amazon.com as a Case Study. JIKM, 20(1):2150005, March 2021. [doi]

Abstract

Abstract is missing.